Privacy Policy
Your privacy is important to us.
▣ Last updated: 21 May 2024
This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Integrated Facade Solutions Ltd is a specialist provider of facade, intrusive and compliance survey services. Our registered office is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.
2. Information We Collect
- We collect personal data that you provide to us, including:
- Name, job title and contact details
- Company name and business information
- Information about your project and requirements
- Communications you send to us
- Information collected through our website
3. How We Use Your Information
- We use your personal data to:
- Respond to enquiries and provide quotations
- Deliver our services and manage our relationship with you
- Send relevant updates, insights and marketing communications where permitted
- Improve our website, services and customer experience
- Comply with legal and regulatory obligations
4. Our Legal Basis for Processing
- We process your personal data under the following lawful bases:
- Consent, where you have given us permission
- Contract, to perform a contract or take steps at your request
- Legal obligation, to comply with laws and regulations
- Legitimate interests, to run and improve our business and services
5. How We Protect Your Information
We take appropriate technical and organisational measures to keep your data secure, including encryption, access controls, staff training and secure IT systems.
6. Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance user experience and analyse site traffic. You can manage your cookie preferences in your browser settings.
7. Data Sharing
We do not sell your personal data. We may share your information with trusted third parties who help us deliver our services, such as IT providers or survey partners, under strict confidentiality and data protection agreements.
8. International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your information in line with UK GDPR requirements.
9. Your Rights
- You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office
- To exercise your rights, please contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Committed to Data Protection
We are committed to handling your information responsibly and in compliance with UK data protection laws.
Questions About Your Data?
If you have any questions about this policy or how we handle your information, we’re here to help.
Regulatory Reference
- We comply with:
- UK GDPR
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations